Why 78% of customers try to bypass your AI agent

2026-08-28English
New Twilio research finds 78% of consumers have tried to bypass an AI agent to reach a human. Here's why (and what to do about it). Read original: https://www.twilio.com/en-us/blog/insights/why-customers-bypass-ai-agents

原文:https://www.a8q9.cn/en/article/en-why-78-of-customers-try-to-bypass-your-ai-agent.html

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